The Philadelphia office of Cozen O'Connor is looking for an experienced, client service-oriented Applications Trainer with excellent critical thinking skills, strong collaboration abilities, and attention to detail.
The ideal candidate will have the ability to learn our systems and applications and effectively translate the knowledge to employees of the firm. The Applications Trainer will report to the Training and Communications Manager.
Job Duties and Responsibilities:
. Design courses and deliver classroom, one-on-one, and remote training
. Lead new hire training.
. Create instructor training outlines, quick reference guides, and e-learning modules.
. Work to ensure the delivered training programs meet the established goals and objectives of the firm.
. Assist in the scheduling of training classes and programs.
. Work in conjecture with the IS team to ensure that the focus of training courses remains up-to-date with product functionality.
. Assist in the development of new training programs to meet computer proficiency goals.
. Provide software applications training on short notice.
. Maintain accountability of course materials and equipment.
. Work with IS team to resolve issues and complete tasks.
. Provide desk-side support.
. Keep current with new training methodology and emerging technology.
. Responsibilities associated with the job may change from time to time in accordance with business needs; incumbent may be required to perform other duties as assigned.
. 2+ years of experience with legal specific software applications or commensurate experience in a similar environment. Experience with designing training programs and conducting training in a classroom setting is required.
. Bachelor's Degree in Business, Computer Science, IT, Human Resources or related field, from an accredited college or university is required.
. Prior Law Firm experience is preferred.
. Experience with DMS is preferred.
. Occasional travel to regional offices is required.
Interested candidates should reply directly to firstname.lastname@example.org and include resume and salary requirements.
Cozen O'Connor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or sex.