News (blog)

PADLA Board Members will use this blog to post job pportunities, news and articles of interest for the public. Members may also comment on the blog posts.
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  • 29 Feb 2016 8:46 PM | Louis Stricoff (Administrator)

    The Department of Public Health Sciences at Penn State–Hershey is accepting applications for an Instructional Designer to assist faculty members primarily with the development of online public health courses offered via the World Campus and secondarily with on-campus courses in Hershey. Duties include working collaboratively with faculty members to design and develop online credit courses. Function as a lead project manager, using a range of technology-enhanced systems to develop content for a variety of delivery modes. A solid understanding of pedagogical principles of instructional systems theory, an application of existing and emerging educational technologies, and an in-depth understanding of instructional design issues/best practices related to teaching and learning in distance/online courses are required. The ability to demonstrate to faculty members the advantages and disadvantages of various pedagogical techniques and principles is essential. Candidates should be able to manage the scope, timeline, and deliverables of multiple projects being developed simultaneously and must possess solid communication, collaboration, time management, and teamwork skills. Some travel to University Park, Pennsylvania, may be required. Review of applications will begin immediately and will continue until the position is filled. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a Master's degree or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs.

    Typical Education and Experience Requirements:  This job will be filled as a level 2, level  3, or level  4, depending upon the successful candidate's competencies, education, and experience. Typically requires a Master's degree or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs.

    Official Job Title:

    Instructional Designer, Job Number: 62064
    Link to Job on Job Website:
    Department: Public Health Science

    Work Unit: College of Medicine (staff)
    Campus Location: CM
    Level: 02, 03, 04
    Announce Start Date: 02/18/2016
    Announce End Date:  ** Open Until Filled **              

    This is a fixed-term appointment funded for one year from date of hire

  • 06 Feb 2016 1:32 PM | Louis Stricoff (Administrator)

    ECRI Institute is seeking an Instructional Designer / Health Education Generalist. This position under the supervision of and in collaboration with the Director, the Instructional Designer / Health Education Generalist assists in the planning, implementation and evaluation of cost effective educational programs for ECRI Institute’s external and internal clients. The position is a resource to ECRI Institute’s business units and key constituents, acting as a consultant to assist the ECRI Institute business units to meet strategic goals in terms of their educational offerings. The incumbent is responsible to liaison with and provide the necessary expertise to respective ECRI business units to: (1) develop online and classroom courses that promote patient and employee safety and enhances learner’s competence to same; (2) create webcasts and appurtenant derived products from web conference recordings; and (3) assist in the maintenance of the policies, procedures and documentation associated with all of ECRI Institute’s credit-bearing education endeavors and accreditation maintenance. This position is based out of ECRI Institute's Headquarters in Plymouth Meeting, PA.
    Specialty Areas: Online and classroom course development and accreditation support
    50%-Online and classroom-style course development and learning management:
    • Author courses using approved software(s).
    • Create and implement screen captures.
    • Interface with internal and external subject matter experts.
    • Perform periodic course content review and revisions.
    • Analyze summary evaluations and other feedback incorporating suggestions into revisions.
    • Participate in performance improvement and incorporates findings into education programs that are grounded in evidence based practice.
    • Maintain learning management system interface.
    • Learning management system troubleshooting.
    • Interface with IT Department, Media Services and third party technology and /or content providers.
    • PowerPoint guidance.
    • Polling question management.
    • CHEM online test development.
    • Survey development and management.
    20%-Webcast production:
    • Conversion of webinar recordings into online courses and / or web artifacts.
    • Technical guidance & assistance on presentation style and content portrayal.
    • Interface with ECRI stakeholders.
    30%-Maintain guidelines, processes, procedures, standards and recordkeeping systems integral to credit-bearing activities and accreditations maintenance.
    • Assist in the maintenance of all Education Department policies and procedures.
    • Assist in the maintenance of activity files (e.g., planning documents) for credit-bearing programs including but not limited to those garnering CME and nursing contact hours.
    • Collecting and analyzing activity data to maintain policies and procedures and needs assessment.
    • Assist in the periodic evaluation of, preparation and submission of required reports for the ECRI Institute CME Provider Unit (ECPU) for continuing medical education.
    • Create, distribute, and analyze training needs surveys and incorporate results into planning activities.
    • Create and update CRM orders for education activities.
    The Instructional Designer I / Health Education Generalist will also perform other responsibilities as assigned.
    Required Qualifications and Competencies:
    1. A Bachelors’ degree and demonstrable knowledge of and a minimum of two years hands-on experience in the use of online course development software. Those candidates with demonstrable experience using Articulate Storyline will be given considerable preference (See Preferred Qualifications and Competencies below).
    2. Excellent organization, analytical, and problem solving skills involving online and software-related issues.
    3. Excellent interpersonal and verbal / written communications skills when interfacing with internal and external stakeholders of education programming. (See Interpersonal Skills below)
    4. Experience with Microsoft Office Products, including but not limited to Word, Excel and PowerPoint.
    5. Willingness to participate in a collaborative learning environment.
    6. Ability to meet strict deadlines.
    Preferred Qualifications and Competencies:
    1. Candidates who have a Master’s degree and /or can provide a portfolio of work samples will be given preference, especially if the work is healthcare related. In addition, candidates who have a nurse educator, patient safety, health education or similar background, and /or are also a certified health education specialist, a diabetes educator, a Patient Safety Education Project trainer, or similar in addition to the Required Qualifications and Competencies listed above, will be given considerable preference.
    2. Demonstrable experience in developing online courses with Articulate Storyline course authoring software.
    3. Demonstrable knowledge of and hands on experience with Camtasia or other screen capture software in recording online course and classroom activities.
    4. Experience in the use and troubleshooting of a learning management system.
    5. Practical knowledge and application of adult learning theory and instructional system design models as applies to the development of online and classroom courses including the development of learning objectives, storyboards, test questions and answers and course interactivities.
    About ECRI Institute: ECRI Institute is a nonprofit organization that researches the best approaches to improving patient safety and care. It has its headquarters in Plymouth Meeting, Pennsylvania. We have a diverse working environment that encourages teamwork and an open exchange of ideas. Over 400 dedicated staff blend extraordinary scope and depth of clinical, management, and technical expertise with a wide range of experienced healthcare professionals. Our competitive benefit package for full-time and benefit-eligible part-time employees includes medical, dental, vision, and prescription coverage which begin on the first day of employment.
    For more than 45 years, ECRI Institute has dedicated itself to bringing the discipline of applied scientific research to healthcare. Through rigorous, evidence-based patient safety research, ECRI Institute has recommended actionable solutions that have saved countless lives. ECRI Institute is designated an Evidence-Based Practice Center by the U.S. Agency for Healthcare Research and Quality. ECRI Institute PSO is listed as a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services and strives to achieve the highest levels of safety and quality in healthcare by collecting and analyzing patient safety information and sharing best practices and lessons learned.
    Qualified applicants must be legally authorized to work in the United States. ECRI Institute is an equal opportunity and affirmative action employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status. If you need a reasonable accommodation for any part of the application and/or hiring process, please contact the Human Resources Department at 610-825-6000.
    To be considered further, qualified candidates must apply directly to our site.

  • 18 Dec 2015 4:48 PM | Louis Stricoff (Administrator)

    The American College of Financial Services is the nation’s largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927.  The College’s faculty represents some of the financial services industry’s foremost thought leaders.

    The American College, located in Bryn Mawr, Pennsylvania (just outside Philadelphia) is accepting applications for an Education Producer to develop and coordinate educational multimedia products for the College (course content, internal videos, promotional materials, etc.) from initial concept through final deliverables including script writing, talent scheduling, and faculty/guest relations.

    This position will have direct oversight of content produced, including content, overall look, talent performance, and appeal of the content.  The position will have broad involvement producing audio, written, and video content from pre-production through final deliverable, including concept creation, talent acquisition, script development, and coordinating crews as needed.  It requires broad knowledge of techniques in copywriting, shoot management, and client relations.  Although this position is not technical in nature, incumbent will supervise during productions as well as post-production employees with a technical understanding (Technical Directors, Camera Operators, Editors, etc.).  Production focus will be primarily on educational content, but will also include internal and promotional projects

    While the position requires specific organizational and coordinating knowledge related to video production, it also requires a certain creative element/capability to produce an appealing, attractive and engaging videos and products.


    Expected Contributions


    ·       Develop, create, and execute new audio and video content for internal/external clients and college courses.

    ·       Coordinate elements (personnel, script, and timing) to produce media content.

    ·       Collaborate with clients, faculty/SMEs, crew, and editors to execute overall vision.

    ·       Supervise and guide content from pre-production through final deliverable.

    ·       Develop concept, script, and vision with client.

    ·       Pre-interview all guests and talent.

    ·       Direct, produce, and interview all on-camera guests.

    ·       Liaise with outside clients, industry groups, alumni and other institutions to foster successful relationships that are mutually beneficial for The College.

    ·       Review content as necessary.


    ·       Research and demonstrate best practices in online educational video production.

    ·       Coordinate with Instructional Design, Faculty, SMEs, and Academic Technology to develop a media strategy/plan for each course.

    ·       Develop, create, and execute new educational audio and video content for college courses.

    ·       Collaborate with faculty/SMEs, crew, and editors to execute overall vision.

    ·       Supervise and guide content from pre-production through final deliverable.


    ·       Understands role in team for given assignments.

    ·       Works cooperatively with other team members to complete assignments.

    ·       Requests and provides assistance from/to team members as needed (effective utilization of team capabilities/resources).

    Essential Qualifications & Competencies

    • ·        Knowledge/training in video, multimedia production, communications or journalism equivalent to a post-secondary technical program certificate with 5 - 8 years of related experience in video production, e-learning, or web broadcasting for an industrial, educational, professional services, or news organization.

    • ·        Experience developing/producing engaging educational media.

    • ·        Background/experience in financial services industry a huge plus, but not necessary.

    • ·        Strong design sense for finished video products.  Strong organizational skills; ability to prioritize.

    ·       Well-developed communication and interpersonal skills to effectively deal with the College’s end users, outside clients, and external vendors.

    ·       Experience working in an educational environment a big plus, but not necessary.

    ·       Sufficient manual dexterity for operation of computer/phone keyboard and other standard office equipment. 

    • ·        Able to lift and carry up to 30 lbs.

    • ·        Able to sit or stand for extended periods.

    • ·        Able to travel independently to production sites off campus.

    Please submit your resume, portfolio, and cover letter along with your salary requirements to

    The American College is an equal opportunity employer and welcomes applications from all qualified individuals.  We administer all phases of employment activity without regard to race, color, national origin, religion, age, gender, sexual orientation, marital status, disability, military or veteran status. 


  • 18 Dec 2015 4:47 PM | Louis Stricoff (Administrator)

    The American College of Financial Services is the nation’s largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927.  The College’s faculty represents some of the financial services industry’s foremost thought leaders.

    The American College, located in Bryn Mawr, Pennsylvania (just outside Philadelphia) is accepting applications for a Content Editor to organize, copyedit, and proofread each educational publication produced by The College. This role works with faculty and other subject matter experts to manage each text, inputting content, creating informational graphics, designing visually pleasing cover art and adhering to production schedules. In addition, this role is expected to keep up with developments in academic publishing and contribute to high-level strategy and implementation decisions.

    Expected Contributions

    Assist faculty/SMEs with creation of educational materials

    ·       Enter faculty-supplied content into existing texts

    ·       Organize, copyedit, and proofread to help ensure accuracy of content

    ·       Arrange faculty-supplied content into individual publications

    ·       Arrange for the creation of customized graphics as determined by the faculty

    ·       Facilitate reviews, revisions, and approvals from the subject matter expert (SME) for each publication

    ·       Manage and track each publication through each stage of the editorial process

    ·       Be skilled in copy editing and maintain a high level of proficiency in proof-reading, grammar and AP style

    Become an expert in academic publishing

    ·       Stay abreast of developments in Academic Publishing

    ·       Constantly evaluate the established workflow for best practices and areas of improvement

    ·       Maintain highest level of proficiency in the necessary software packages

    ·       Train others in the department in what you have learned

    ·       Always ask, “What’s next?”

    Essential Qualifications & Competencies

    ·       Experience formatting, copyediting, and proofreading educational materials

    ·       Advanced knowledge of the Adobe Creative suite with an emphasis on traditional book and eBook publishing.

    ·       Intermediate to advanced knowledge of Microsoft Office with an emphasis in Word

    ·       Intermediate to advanced knowledge of Adobe Acrobat Pro

    ·       Experience preparing electronic documents for publication

    ·       Exceptional communication, interpersonal, organizational, and problem-solving skills

    ·       Ability to work with focus and great attention to detail

    ·       Exceptional ability to manage multiple inputs to multiple projects with changing priorities and significant time pressures

    ·       Ability to work independently with limited supervision

    ·       Ability to learn new software packages and processes quickly

    ·       Intense desire to improve yourself and those around you by constantly learning new software programs, workflows and industry trends

    Please submit your resume and cover letter along with your salary requirements to

    The American College is an equal opportunity employer and welcomes applications from all qualified individuals.  We administer all phases of employment activity without regard to race, color, national origin, religion, age, gender, sexual orientation, marital status, disability, military or veteran status. 


  • 02 Dec 2015 11:23 AM | Louis Stricoff (Administrator)

    Instructional Design Specialist: Pennsylvania Location

    Sunoco can be found in 26 states, and its brand recognized worldwide as the official racing fuel of NASCAR, INDYCAR, the National Hot Rod Association, the American Motorcyclist Association and more than 50 other racing series. Sunoco’s commitment to performance and innovation continues, driving a new period of expansion.  

    In 2012, Sunoco was acquired by Energy Transfer Partners, a Fortune 100 company and leader in the petroleum midstream sector.  ETP controls approximately 71,000 miles of pipelines, supplying major fuels to companies throughout the country, and the company continues to expand.  In 2014, Energy Transfer acquired the Stripes-brand convenience stores and petroleum division in Texas, Oklahoma and New Mexico, as well as Aloha Petroleum and its chain of convenient stores in Hawaii. 

    Sunoco, along with Stripes and Aloha, own and operate more than 1,200 convenience stores and retail fuel outlets, and provide fuel to another 5,500 dealers throughout the country. The momentum continues to grow.

    A career with Sunoco is about committing yourself to things that matter, including great customer service, quality performance, teamwork, integrity, and pride. At Sunoco we have a passion for creativity, new ideas and teamwork and we are looking for the best and brightest talent. 

    Job Summary:

    Position responsible for taking a strategic view of learning management and be able to analyze, design and develop content that is learner centric and effective on large-scale projects.  Uses a variety of methods and tools to develop learning programs that are interactive, engaging, blended and effective including e-learning, gaming, classroom presentation, self-study, video and others.  Develops strong collaborative relationships with internal customers and delivers results.

    Core Responsibilities:

    • ·        Conduct needs analysis and is skilled at consulting with internal clients on learning and development requests.
    • ·        Create design documents that demonstrate strong expertise in learning management theory, methods and tools.
    • ·        Design effective content to support learning objectives and achieve desired results.
    • ·        Develop metrics to measure the effectiveness of learning programs and business impacts.
    • ·        Use project plans that are clearly defined, effective and deliver results on a timely basis.
    • ·        Build strong, collaborative relationships with internal customers at all levels.

     Equal Opportunity Employer/Minority/Female/Disabled/Veteran


    • ·        Bachelor’s degree in related discipline such as Instructional Design/Technology, Communications, Human Resources, or Business.
    • ·        A minimum of 5 years’ experience in Instructional Design in a decentralized service business preferably in retail or food service.
    • ·        Expert skill in using authoring tools like Articulate , Adobe, Captivate
    • ·        A strong and effective management and leadership style coupled with the ability to set clear and challenging expectations are required. 
    • ·        Strong project management skills with proven track record
    • ·        Must have strong knowledge of Microsoft Office


    • ·        Knowledge and experience in the Convenience Store industry.
    • ·        Graduate degree preferred or additional coursework or certifications beyond Bachelor’s degree. 

     Send cover letter & resume to the employee portal:

  • 21 Nov 2015 11:06 AM | Louis Stricoff (Administrator)

    The Hadley School for the Blind seeks an inspirational and accessible leader as its next President. Hadley is a leading worldwide distance educator of people who are blind and visually impaired. Since its founding by William A. Hadley in 1920, students have enriched their lives through Hadley courses. Topics range from braille literacy, access technology, and employment and entrepreneurship, to independent living, recreation and lifelong learning. The Low Vision Focus @ Hadley is a new program geared toward individuals experiencing age-related vision loss. Hadley provides tuition-free education for blind and visually impaired students 14 years old and up as well as their family members, and professional courses for a nominal fee to blindness service providers. Today, the organization has an average annual enrollment of 10,000 students from all 50 states and more than 100 countries, assisted by more than 70 faculty and staff members. Thousands of additional individuals are benefitted by webinars, educational videos and other resources. For further information about Hadley, please visit

    Reporting to the Chairman of the Board of Trustees, the President provides leadership for all aspects of the organization, including management of daily operations, financial management, fundraising, and educational program development. The President works with the extended community to enhance Hadley’s national and international reputation as a leading institution dedicated to improving the lives of people who are blind and visually impaired. The ideal candidate will be a forward-thinking individual who has shown success in building widespread support for an organization through collaborative efforts with internal and external stakeholders. The President will have a commitment to continuous improvement of educational programs and have the capacity to create a unified community which embraces positive change. Ideally, the successful candidate will possess a strong understanding of educational programs and services for individuals impacted by low vision or blindness and their support networks. Experience in the blindness field is a positive. The new President will possess a record of effective leadership, preferably in a similar executive position(s) where fundraising is a key activity. It is preferred that candidates have successful experience in Board and volunteer relations or comparable leadership experiences. An advanced degree is preferred. A residence adjacent to Hadley’s headquarters in Winnetka is provided to the President.

    The Hadley School for the Blind has retained Morris & Berger to conduct the President search. To apply, please submit application, including resume and a letter of interest, in confidence to Morris & Berger through their website:  


  • 01 Nov 2015 9:29 AM | Louis Stricoff (Administrator)

    The Philadelphia office of Cozen O'Connor is looking for an experienced, client service-oriented Applications Trainer with excellent critical thinking skills, strong collaboration abilities, and attention to detail.

    The ideal candidate will have the ability to learn our systems and applications and effectively translate the knowledge to employees of the firm.  The Applications Trainer will report to the Training and Communications Manager.

    Job Duties and Responsibilities:

    .        Design courses and deliver classroom, one-on-one, and remote training

    .        Lead new hire training.

    .        Create instructor training outlines, quick reference guides, and e-learning modules.

    .        Work to ensure the delivered training programs meet the established goals and objectives of the firm.

    .        Assist in the scheduling of training classes and programs.

    .        Work in conjecture with the IS team to ensure that the focus of training courses remains up-to-date with product   functionality.

    .        Assist in the development of new training programs to meet computer proficiency goals.

    .        Provide software applications training on short notice.

    .        Maintain accountability of course materials and equipment.

    .        Work with IS team to resolve issues and complete tasks.

    .        Provide desk-side support.

    .        Keep current with new training methodology and emerging technology.

    .        Responsibilities associated with the job may change from time to time in accordance with business needs; incumbent may be required to perform other duties as assigned.


    .        2+ years of experience with legal specific software applications or commensurate experience in a similar environment.  Experience with designing training programs and conducting training in a classroom setting is required.

    .        Bachelor's Degree in Business, Computer Science, IT, Human Resources or related field, from an accredited college or university is required.

    .        Prior Law Firm experience is preferred.

    .        Experience with DMS is preferred.

    .        Occasional travel to regional offices is required.

    Interested candidates should reply directly to and include resume and salary requirements.

    Cozen O'Connor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or sex.


  • 24 Sep 2015 11:04 AM | Louis Stricoff (Administrator)


    Relationship Manager

    LivingTree ( is looking for experienced Relationship Managers. LivingTree is a private social network for the K-12 education system and connects districts/school administrators, classes/teachers and students/parents to streamline and enable seamless communication, coordination and collaboration. LivingTree is available on the web, iOS and Android. Built on an innovative, scalable & stable platform, and launched in June-2013, LivingTree is currently used by thousands of school communities in the United States and Internationally.

    As an evangelist of LivingTree's engagement platform, the right candidate will have the opportunity to work with communications and technology leaders in school districts in a defined region of the United States. This person will have the opportunity to transform school/community/family relationships through sales and implementation of the only multi-tiered collaboration network available today.

    The right candidate will have proven ability to keenly build and nurture customer relationships, occasionally work closely with the management team on pipeline building and attainment, have excellent written and oral communication skills, and will have a very high bar for communication quality.

    This position is a contract position.  LivingTree will provide marketing materials both physical and digital, inside sales support, and CRM access. The candidate will participate in twice monthly national sync meetings and cover personal expenses. Commission will compensate the position. The person in this role will join a passionate, fun team focused on transforming relationships through community engagement.


           Extensive experience in education management/sales, preferably education technology and/or communication platforms

           Strong network within specified region school districts and beyond, preferably among communications and technology leaders

           Proven track record of relationship management, pipeline building, deal closure

           Passion for community engagement, parent-school partnership, student success

           Keen understanding of technology

           Passion for learning and personal growth


           Own relationship development in specified territory

           Own pipeline building and sales closure in specified territory

           Work with LivingTree management team regarding both status and strategy (meetings twice monthly)

           Work closely with marketing to select proper venues, conferences, messaging to achieve growth goals

           Emanate passion for parent engagement and LivingTree!


    If interested in this business opportunity please contact Marci Powell #210-403-9737


  • 13 Aug 2015 1:15 PM | Rodney Murray (Administrator)

    The Federal Reserve Bank of Philadelphia has announced the promotion of Stephen G. Hart to vice president in the Human Resources Department.

    Hart joined the Bank in 1985 as a marketing analyst and served in the Business Development Department for 16 years, becoming marketing manager and eventually the marketing officer. He was promoted to assistant vice president in 2001 in Business Planning and Analysis, and then he moved to the Human Resources Department in 2003. As vice president, Hart will continue to lead talent management; staffing and recruiting; diversity and inclusion initiatives; and Human Resources Information Systems, a function within Human Resources that involves data collection and warehousing employee information. In addition to his work at the Bank, Hart serves as president of the Pennsylvania/ Delaware/ New Jersey Distance Learning Association and is a member of the Society for Human Resource Management. Hart is also an adjunct professor at La Salle University. 

    Hart has a master’s degree in organizational dynamics from the University of Pennsylvania and a bachelor’s degree in business administration from La Salle University. He is also a graduate of the Stonier Graduate School of Banking at the University of Delaware. 

    The Federal Reserve Bank of Philadelphia helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. It is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. The Philadelphia Federal Reserve Bank serves eastern Pennsylvania, southern New Jersey, and Delaware.

  • 18 Jun 2015 2:28 PM | Louis Stricoff (Administrator)

    The American College of Financial Services, is seeking an LMS Administrator with a background in Instructional Technology.  The chosen candidate will be responsible for overseeing the day-to-day operations of the educational platforms of the American College, including providing technical assistance to faculty and staff of all online learning tools used in daily operations.

    In addition to administering online learning platforms, the ideal candidate will have the desire and ability to develop an in-depth proficiency with current educational applications of The American College, including Blackboard, Adobe Connect and the Questionmark Perception online examination software. This position will work closely with faculty and other departments within the IT division, while at the same time providing high quality customer service to external clients and students as needed. 

    Essential Job Functions:

    Ongoing Responsibilities:

    • o   Configure and modify educational platforms to meet the needs and goals of The College.

    • o   Maintain current knowledge and develop new skills in alignment with LMS functionality, features and tools.  Needs application-level knowledge of the Blackboard LMS to communicate effectively with internal staff.

    • o   Support instructional designers, content developers, and academic technologists in the deployment of course materials, course copying, course merges, backups, course retrieval and setup processes within the LMS environment.

    • o   Manage and maintain course/organization data within the Blackboard LMS environment, such as: updating course properties; creating Master Course Shells and Templates; creating organizations; monitoring SIS integration processes; and exporting, archiving, and backing up courses/organizations.

    • o   Manage and support the SIS integration for user account/access within the Blackboard LMS environment.

    • o   Develop and maintain documentation for new or existing LMS Building Blocks or other integrated academic technology products, as well as all support documentation for all educational platforms. Write and maintain technical procedures, job aids, and policy documentation.

    • o   Provide technical support to users of the educational platforms as needed.

    • o   Work with faculty members to apply instructional technologies/techniques to the organization and development of new courses/learning materials.

    • ·       Application Maintenance:

    • o   Schedule, plan, test and install system updates, service pack/patch upgrades, building blocks, and other software integrated with the Blackboard LMS, Adobe Connect Virtual Classroom and the Perception testing software in partnership with other IT professional staff.

    • o   Conduct after-hours and weekend on call responsibilities as assigned.

    • ·       Reporting:

    • o   Perform routine educational platform audits and checks and compile performance metrics.

    • o   Provision, maintain, archive and report data in the educational platform environments and integrated products/processes.

    • ·       Vendor Management:

    • o   Lead and facilitate meetings with vendors and internal departments to coordinate consistent system and business processes.

    • o   Support educational platform problem escalation and reporting process.

    • o   Verify, submit, and track product bugs/issues to ensure prompt resolution by our vendor's support teams.

    • ·       Perform other duties as required.

    Required Skills and Educational Background:

    • A bachelor's degree in Educational Technology or in a technology or education related discipline with experience supporting faculty, staff, and students in online learning environments. Masters preferred.

    • ·       Minimum of 3 years of experience in the administration of educational platforms and the instructional technology field.

    • ·       Strong experience with Blackboard and Adobe Connect. 

    • ·       Experience working with Help Desk and end user support personnel in a higher education environment, including, but not limited to, executing escalation protocols.

    • ·       Strong knowledge of eLearning development tools such as Articulate/Storyline, Captivate, or other screen capture tools.

    • ·       Experience with retrieving database data through SQL queries or ability to learn.

    • ·       Development experience using HTML, CSS, XML, and Javascript.

    • ·       Familiarity with Google Analytics and Google Forms.

    • ·       Past project management experience a plus.

    • ·       Practical knowledge of adult learning theory.

    • ·       Excellent communication skills and able to manage very detailed processes

    • ·       Ability to work on energetic team, be self-driven/self-motivated, and meet deadlines.

    Please submit your resume to recruiting@theamericancollege.edualong with your salary requirements.

    The American College is an equal opportunity employer. The American College does not discriminate based on race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other status protected by federal or state law.


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